General Terms of Service

for the rental of a vacation accommodation

MispelFachwerkOase
Brochterbecker Straße 17
49545 Tecklenburg

The following general terms and conditions apply to the use of the above-mentioned vacation accommodation:

  1. Scope
    The general terms and conditions apply to the rental provision of the vacation accommodation for lodging purposes as well as all other services provided by the landlord for the guest.
  2. Booking
    The booking of the vacation accommodation is confirmed by the booking confirmation, which is sent to the guest following the online booking. Upon receipt of the booking confirmation, the booking becomes legally binding. By booking, the guest also accepts the current general terms and conditions as well as the house rules, which were made accessible to the guest in advance.
  3. Stay
    The vacation accommodation, including inventory and the facilities belonging to the house, must be treated with care by the guest. Cleaning of the vacation accommodation is the responsibility of the guest during the rental period. The guest must also ensure that when leaving the apartment, the windows are closed, the lights are turned off, and the radiators are turned down.
    The use of the vacation accommodation is reserved for the guests specified at the time of booking. If more people use the vacation accommodation than agreed upon, a separate fee of 100 euros per person per night is to be paid for them. Subletting and transfer of the vacation accommodation to third parties are not permitted.

    During the stay, the guest must adhere to the house rules sent to them for review. In case of violations of the terms and conditions or the house rules, the landlord is entitled to terminate the rental agreement immediately and without notice. There is no legal right to a partial refund or compensation.

  4. Payment & Deposit
    The guest is obliged to pay the prices applicable to the provision of the vacation accommodation and the additional services used by them from the landlord. A deposit of 20% of the total amount is due within 7 days of receiving the invoice. The remaining amount and a one-time deposit of 250 euros must be paid no later than 10 days before arrival. All payments are to be transferred to the landlord’s account. For last-minute bookings, the total price must be transferred within 2 days of receiving the booking confirmation. In case of payment default, the guest will receive a payment reminder. If payment is still not made, reminders with a fee of 10 euros each will be sent to the guest.
    The deposit will be refunded after the end of the rental period and after deducting all legitimate claims of the landlord. The landlord is obliged to refund the deposit within 10 days.
  5. Cancellation
    In the event of cancellation, the guest is obliged to pay a portion of the agreed price as compensation. The amount of compensation depends on the following breakdown:
    Cancellation up to
    45 days before the start of rental: 0% of the rental price
    44 – 30 days before the start of rental: 20% of the rental price
    29 – 20 days before the start of rental: 40% of the rental price
    19 – 10 days before the start of rental: 80% of the rental price
    9 days before the start of rental – start of rental: 90% of the rental price

    Cancellation must also be made in writing.

    The landlord reserves the right to cancel the booked service without giving reasons up to 45 days before arrival. Any payments already made will then be refunded to the guest in full. A later termination of the contract is also permissible in the event of force majeure or other unforeseeable circumstances that make the booked stay impossible. In this case, liability is limited to the refund of the rental price. In the event of justified cancellation, the guest is not entitled to compensation. Liability for travel and hotel costs is also excluded. We recommend taking out travel cancellation insurance.

  6. Liability
    The landlord is liable within the scope of due diligence for the proper provision of the rental property. Liability for any failures or disruptions in water or power supply as well as events and consequences of force majeure are excluded. The landlord also assumes no liability for the loss of items or theft in the house or on the property.
    The guest is liable for damages caused by them, which were willfully or grossly negligent, as well as for theft of inventory. The guest is also responsible for the arrival and departure at their own risk and liability. In addition, in case of loss of the keys for the vacation accommodation, a fee of 30 euros is due.
  7. Written Form
    Changes and additions to these general terms and conditions require written form. This also applies to changes to this written form clause. Furthermore, no verbal agreements have been made.
  8. SEVERABILITY CLAUSE
    If individual provisions of these general terms and conditions are or become invalid or unenforceable after becoming aware of them, the validity of the general terms and conditions as a whole shall not be affected. In place of the ineffective or unenforceable provision, an effective and enforceable provision shall be deemed to have been agreed upon, which comes as close as possible to the economic objectives pursued by the parties with the ineffective or unenforceable provision.